PAULA'S SOUTHAMPTON BLOG: A SELLER WHO WILL NOT LEAVE THE HOUSE WHILE YOU SHOW IT...Is A Seller Who Does NOT Want To Sell!!!

A SELLER WHO WILL NOT LEAVE THE HOUSE WHILE YOU SHOW IT...Is A Seller Who Does NOT Want To Sell!!!

MAN SITTING IN HOUSE WHILE I SHOWED ITA SELLER WHO WILL NOT LEAVE THE HOUSE WHILE YOU SHOW IT...Is A Seller Who Does NOT Want To Sell!!!

The time is now to clarify why it is totally unaceptable for the owner to remain on the premises while it is being shown for sale.

Just a few months ago, I had a big disagreement with the man who owned the house I was marketing and trying to sell. It started out as a disagreement about the price of the house. I had taken the listing with the written agreement to drop the price in 30 days if we did not get immediate showings and interest from the public.

We were well past the 30 days and he was still resisting the price drop--he was also telling me "I will be in residence" when I called to set up the few appointments that I was able to set up.

Since it was the summer--he was more than happy to sit out at the pool. That was bad enough; now this fall he was staying in his bedroom at his desk and on his computer whenever I was showing the house. This was after I had told him it is always better not to be there and why!

He was also listening in on the coments and the conversations I was having with agents and customers; the reason I know is that he repeated several things to me right after an open house I had.  He was settled in upstairs, in his room in the hottest weather we had all summer long...There was a heavy, sweaty, locker-room smell wafting down the stairwell as he sat in his office upstairs!

Since he was there and not about to leave I called to him up the stairs and asked him if I could turn on the AC. He told me "Well, I never use the AC..." and he left me standing there in a pool of sweat as I tried to conduct the 2 hour open house! I said "Well anyone who walks in here is going to think you don't have a working CAC."...There was dead silence from the room upstairs.

I called him later and told him there were several things I needed him to do for me if I was to continue handling the listing:

  • He needed to be out of the house so that the potential buyers would be able to envision the house as their own. I let him know that several customers told me they had not really had a good look at the house because the owner was there.
  • The price needed to be dropped by a significant number in order for me to continue marketing it; I supplied him with the current comps which reflected an even greater price drop then the last time we spoke about it. 
  • I explained that in the current market, exisitng homes were taking a beating because if someone has a lot of money to spend on a home, they want new construction and they are willing to pay twice what they will pay for an existing home.
  • I also told him that if he wanted to sell his home in 100 degree weather, he needed to have the AC running--other wise it is surmised by customers that the AC does not work; why else would you not have it running on such a hot day? Besides, I could not face another day inside the house with the awful sweaty smell that hung in the air! I can only imagine the buyers impression of this property as they walked through the door!MAN AT HIS COMPUTER WHILE I SHOW HIS HOUSE


I finally figured out that this man would do none of the things I requested and that is when I saw the light: He is not a seller!

I had no trouble telling him I could no longer represent his property. I gave him the reason of price, lack of consideration of the need for an uninterrupted chance to view the property, and the fact that the heat was unbearale for people to spend any time what-so-ever in his house without the use of the CAC.

Whew....I have never felt better!

 

 

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                                     **ALL INFORMATION AND CONTENT IN THIS BLOG IS ORIGINAL TO PAULA I. HATHAWAY.  The views expressed herein are my personal views and do not reflect the views of Douglas Elliman Real Estate

 

Paula I. Hathaway, Senior Broker Associate, Douglas Elliman Real Estate

Southamtpon Village Real Estate Specialist since 1995;  Also Specializes in North Sea, Noyac, Water Mill and Bridgehampton, New York

Diamond , Gold and Chairman's Circle Awards; Top Producer since 2005

 

Click here to see my Hampton's website to see all my listings; please email me or call me for all your real estate needs in Southampton, Bridgehampton and Watermill:  http://www.elliman.com/paulahathaway

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Comment balloon 10 commentsPaula Hathaway, REALTOR, LBA • January 15 2014 11:25AM

Comments

Great post Paula! 

Posted by Paula McDaniel, Voted Best of the Best Chattanooga Realtor 9 Years (The Paula McDaniel Group with Real Estate Partners Chattanooga LLC) almost 5 years ago

Thank you Paula---this guy was unbelievable and he had the nerve to "report" me to the Regional Director and my Manager because I gave up the listing---telling them that I was not doing my work!

Posted by Paula Hathaway, REALTOR, LBA, ...The Most Informed Agent In The Hamptons! (Douglas Elliman Real Estate) almost 5 years ago

Paula, even if the guy didn't get it, you did a great job of explaining why he needed to be off the premises during showings.

Posted by Eric Kodner, CRS, Madeline Island Realty, LaPointe, WI 54850 - (Madeline Island Realty) almost 5 years ago

Hi Paula, I bet you feel great right now! Clearly, he's not a true seller or he would've done anything and everything you suggested to get his house sold.
I only had to "give back" listings twice the past 12 years, one threatened to report me as well, they fail to understand we are independent contractors, there's no law that dictates us to work with just about anyone. Suggested!

Posted by Beth Atalay, Cam Realty of Clermont FL (Cam Realty and Property Management) almost 5 years ago

Some people really don't want to sell--sure wish they figured that out up front. I suspect your qualifying questions will be be more closely geared to why an owner wants to sell.

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) almost 5 years ago

This one said he did---he put a sign on the house as a FSBO and another agent came along and took the listing for the same price I had it at!!!

Posted by Paula Hathaway, REALTOR, LBA, ...The Most Informed Agent In The Hamptons! (Douglas Elliman Real Estate) almost 5 years ago

Good for you Paula - Sing it - You got to know when to hold them...know when to fold them...

Or as I heard a broker say to her buyers agents... If your client is making you drive them all over town and you learn that they are not serious about buying...tell them to tuck and roll...any street will do. LOL!

Posted by Andre R. Aragon, Real Estate Photographer (Greater Tampa Real Estate Photographer) almost 5 years ago

Andre: Thank you for your support ---the house still sits there with no offers!

Posted by Paula Hathaway, REALTOR, LBA, ...The Most Informed Agent In The Hamptons! (Douglas Elliman Real Estate) almost 5 years ago

Paula, I love your stories because they make me feel like I'm not the only one this stuff happens to.

Posted by Jill Sackler, LI South Shore Real Estate - Broker Associate (Charles Rutenberg Realty Inc. 516-575-7500) almost 5 years ago

Jill: Good! Sometimes I think I share too much of my business stories here on AR but how else does one get the benefit of knowing how others do it?? Thanks for reading!

Posted by Paula Hathaway, REALTOR, LBA, ...The Most Informed Agent In The Hamptons! (Douglas Elliman Real Estate) almost 5 years ago

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